It's not my problem, and no one has to paid heed to anything I say about it.

But why do you suppose that the trader is angry with Carlene if the problem lies with HIS supplier? Where is the benefit (to him) of being offended by Carlene? What did she do?

If he, from the beginning, has had a policy of taking back merchandise, why—the first time this MIGHT be necessary—is he having such a strong reaction and rejection?

These are not the responses of an honest and mature person.

Someone who "cares about doing what is right" would return the money can say "keep these cheap beads anyway."

My two-cent's worth.

Good day. Jamey