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Original Message:   As usual, excellent info from R&T
I'm always amazed (pleasantly so) at the integrity and generosity of you & your company. I came to appreciate early on that I could rely on quality and support from Rings 'n' Things. I tell every new bead stringer I meet about your products, and your resources. The first I learned about "blueberry quartz" and "African turquoise" was on the R&T website.

I actually bought this strand (marked as turquoise and priced accordingly) years ago at an R&T roadshow. But when a bead broke, it turned out to be something other. Now I can see the worn spots on the tops and bottoms of the rondelles that obviously point to "not turquoise".

No regrets, though. R&T staff said they'd check the rest of the stock. I felt better, because I know they'd been fooled, too! And I'd already SAVED so much money by not investing in other misrepresented stone beads I see elsewhere, thanks to R&T's resources, I didn't mind. In fact, I like them so much, I still use them in some designs.

There are now so many new products, and "new" stone beads, I always check in with Russ or his staff whenever I come across a puzzler. I think the ready availability of beads at places like Michaels and Joann Fabric and even Walmart, and the proliferation of craft books and magazines, have greatly increased the desire for vivid colors (bright purple, magenta, etc.) that just don't occur in nature, or even in ordinary glass without enhancements and coatings.

So a huge thank you, Russ, for all the work you put into educating and enlightening us all!

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